Privacy Policy for pixelbattlehq.com

We are staunchly committed to protecting and meticulously safeguarding your privacy and personal data through advanced protection protocols and comprehensive security measures across our entire platform.

This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data. In this role, we are responsible for maintaining comprehensive oversight of how your personal information is collected, used, and protected throughout our systems.

We may process usage data (“usage data”), which comprehensively includes browser type and version, operating system details, page view timestamps, interaction patterns, feature utilization metrics, and session duration statistics. This information is collected through automated logging systems, cookie tracking, and analytics tools and may include time spent on specific game modes, battle participation rates, and user interaction patterns. The source of this data is our web analytics software and server logs. We process this information for several important purposes, including improving user experience, optimizing game performance, detecting unusual patterns, and analyzing feature popularity, which enables us to enhance gameplay mechanics, refine user interfaces, and maintain service stability. The legal basis for this processing is our legitimate interests in monitoring and improving our website and services.

We may process account data (“account data”), which comprehensively includes email addresses, usernames, password hashes, account creation dates, subscription status, and authentication tokens. This information is collected through registration forms, account updates, and secure authentication processes and may include verification emails, password reset requests, and account status changes. The source of this data is direct user input during account creation and management. We process this information for maintaining secure user accounts, managing subscriptions, providing account-related communications, and ensuring proper service access, which enables us to authenticate users, protect accounts, and deliver personalized services. The legal basis for this processing is the performance of a contract between you and us.

We may process profile data (“profile data”), which comprehensively includes display names, avatar images, biographical information, game preferences, and achievement records. This information is collected through profile creation forms, preference settings, and gameplay activity and may include customization choices, social connections, and gaming history. The source of this data is user-provided information and automated gameplay tracking. We process this information for personalizing user experiences, facilitating social features, tracking achievements, and managing user rankings, which enables us to create engaging social interactions, recognize player accomplishments, and maintain competitive elements. The legal basis for this processing is our legitimate interests in providing enhanced gaming experiences and social features.

Your Rights:

Right to Access: You have the right to obtain confirmation about whether we process your personal data and request copies of your personal data. This includes the ability to receive detailed information about the data we hold, understand how we use your data, and confirm the lawfulness of processing. To exercise this right, you can submit a formal request through our dedicated data access portal or contact our privacy team directly. We will respond within 30 days and may require government-issued identification, proof of address, and account verification to confirm your identity.

Right to Rectification: You have the right to request correction of inaccurate personal data and complete any incomplete personal data we hold about you. This includes the ability to update profile information, correct account details, and modify usage preferences. To exercise this right, you can use our account settings interface or submit a correction request through our support system. We will process your request within 15 days and may require account password verification, email confirmation, and supporting documentation to validate changes.

Right to Erasure: You have the right to request the deletion of your personal data when there is no compelling reason for its continued processing. This includes the ability to delete your account, remove profile information, and erase usage history. To exercise this right, you can initiate account deletion through your account settings or submit a formal erasure request. We will complete the erasure within 30 days and may require account password, email verification, and explicit confirmation of deletion intent.

Right to Restrict Processing: You have the right to limit the ways we use your personal data without deleting it. This includes the ability to pause data collection, limit data usage, and temporarily suspend processing activities. To exercise this right, you can adjust your privacy settings or submit a processing restriction request. We will implement restrictions within 7 days and may require account verification, specific restriction parameters, and confirmation of understanding the service limitations.

Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and transmit it to another controller. This includes the ability to download your data, transfer account information, and migrate user content. To exercise this right, you can use our data export tool or submit a portability request through our privacy center. We will provide your data within 30 days and may require two-factor authentication, account ownership verification, and destination controller information.Data Processing and Security Measures

At pixelbattlehq.com, we carefully process various types of personal data to provide our services effectively and securely:

We process Service Data which includes user account details, gameplay statistics, achievements, and in-game preferences. This processing involves automated collection and analysis, enabling us to deliver personalized gaming experiences and maintain game balance. For example, this includes tracking player progress, matchmaking data, and game session information. The legal basis for this processing is the performance of our service contract with users, specifically to provide the gaming experience users have signed up for.

We process Technical Data which includes device information, IP addresses, browser type, and system logs. This processing involves automated collection and analysis, enabling us to optimize game performance and ensure security. The legal basis for this processing is our legitimate interest in maintaining service functionality and security, specifically to prevent cheating and ensure fair gameplay.

We process Communication Data which includes in-game chat logs, support tickets, and forum posts. This processing involves monitoring and storage, enabling us to maintain community standards and provide player support. The legal basis for this processing is our legitimate interest in maintaining a safe gaming environment and fulfilling our service obligations.

We process Transaction Data which includes purchase history, payment information, and virtual currency transactions. This processing involves secure payment processing and record-keeping, enabling us to manage in-game economies and process payments. The legal basis for this processing is the performance of purchase contracts and compliance with financial regulations.

We process Preference Data which includes game settings, notification preferences, and customization choices. This processing involves storage and application of user settings, enabling us to provide a personalized gaming experience. The legal basis for this processing is our legitimate interest in providing a customized service based on user preferences.

Security Measures

Our security infrastructure includes:

Our comprehensive encryption protocols ensure end-to-end protection of your data, incorporating industry-standard algorithms and regular security updates to maintain data integrity. This includes regular security assessments and penetration testing by qualified professionals.

We implement multi-layered security infrastructure, including advanced firewalls and intrusion detection systems that continuously monitor for and prevent unauthorized access attempts. This infrastructure undergoes regular updates and enhancements.

Access to personal data is strictly controlled through role-based permissions, multi-factor authentication, and detailed access logs. We maintain comprehensive audit trails of all data access and modifications.

Our continuous monitoring systems provide real-time threat detection and automated response protocols, ensuring immediate action against potential security threats.

We maintain comprehensive backup procedures with encrypted offsite storage and regular recovery testing, ensuring data availability and integrity.

Our incident response plan includes immediate breach detection, containment procedures, and user notification protocols, with regular testing and updates.

International Data Transfers

We may transfer your personal data to countries outside your jurisdiction. These transfers are protected by appropriate safeguards, including Standard Contractual Clauses, Privacy Shield certification, and Binding Corporate Rules. Each international transfer is conducted under strict protocols that ensure:
– Adequate data protection standards
– Compliant processing procedures
– Enforceable data subject rights
– Effective legal remedies

International transfers are protected by GDPR standards, ISO 27001 certification, and APEC CBPR system, ensuring compliance with international data protection regulations. We implement additional measures including:
– Regular compliance audits
– Data protection impact assessments
– Documented transfer mechanisms
– Continuous monitoring procedures

Regarding international transfers, you maintain specific rights including:
– Right to information about transfers
– Right to object to transfers
– Right to withdraw consent
– Right to data protection guarantees

Data Retention

We maintain specific retention periods for different data categories:

Account Information: Retained for the duration of account activity plus 24 months after account closure to facilitate account recovery and comply with legal obligations.

Usage Data: Retained for 12 months to analyze game patterns and improve services.

Transaction Records: Retained for 7 years to comply with financial regulations and tax requirements.

Communication History: Retained for 24 months to handle disputes and maintain community safety.

Technical Logs: Retained for 6 months to investigate security incidents and maintain system integrity.

These retention periods are determined by:
– Legal requirements
– Business purposes
– Technical necessities
– User preferences

Special circumstances affecting retention:
– Legal obligations
– Dispute resolution
– Security investigationsCookie Policy for pixelbattlehq.com

Essential cookies serve fundamental functions for our website’s core operations. These cookies process authentication tokens, session identifiers, and security parameters to maintain basic functionality. In our gaming platform context, these cookies manage user logins, game state preservation, and secure matchmaking services.

Essential cookies are fundamental to website functionality. These cookies manage user authentication, maintain security protocols, and ensure technical stability. We use them specifically for:
– User authentication
– Security measures
– Basic site operations
– Session management
– Technical stability

Functional cookies enhance your experience by remembering your preferences. They enable:
– Language preferences
– Region-specific content
– User interface customization
– Feature optimization
– Personalized settings

Analytics cookies help us understand user behavior. They collect information about:
– Page interactions
– Navigation patterns
– Feature usage
– Session duration
– User preferences

Performance cookies assess and improve website operation by:
– Monitoring site speed
– Identifying technical issues
– Optimizing content delivery
– Analyzing user experience
– Tracking system performance

Cookie Management

You can control cookie preferences through:
– Browser settings
– Cookie consent tools
– Privacy preferences
– Account settings

GDPR Compliance

For EU residents, we ensure:
– Explicit consent mechanisms
– Data minimization
– Purpose limitation
– Storage limitations
– Processing transparency

CCPA Compliance

California residents have additional rights:
– Right to know about personal information collected
– Right to delete personal data
– Right to opt-out of data sales
– Right to non-discrimination
– Right to access collected information

COPPA Compliance

Regarding users under 13:
– Age verification requirements
– Parental consent procedures
– Limited data collection
– Special protection measures
– Parental access rights

Updates and Changes

Policy updates involve:
– Regular review procedures
– User notifications
– Consent renewal when required
– Clear change documentation
– Continuous compliance monitoring

Contact Information

For privacy-related inquiries:
– Primary Contact: [email protected]
– Response Time: Within 48 hours
– Verification Required: For data-related requests
– Available Support: Privacy concerns, data requests, rights exercise

This policy was created specifically for pixelbattlehq.com and covers all associated services within the gaming industry.